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The company you keep…

If a person is “known by the company they keep,” wouldn’t it just make sense that a company is known by the culture they keep?   Study great companies and their leaders and you will see that history remembers more about the culture of the person and the culture of the company than it does about the persons “work” and the company’s products.  

If this is the least bit true, why do so many people invest so little time in cultivating true friends and instead, settle for bunches of acquaintances that they hold at arms length?  

AND, why do so few companies appear to spend so little time thinking about their legacy but focus so intensely on the quarter?  AND, why do so few CEO’s cut their pay and their benefits before cutting yours?  AND, why do so few leaders understand how all these decisions link to the culture that is rewarded, that is recognized and that is often not the culture espoused?  Huh…

What company are you keeping closest?

Why?

What is the culture in your twenty square feet?

What is the culture you create and encourage in your company?

Why would you work where the company culture doesn’t align with your own?

Tell me more, my friend.

Tell me more…

Focus…

Today I rode with a friend on a cool early morning.  We rode into some sleet and light rain and got a little more cold than we had bargained for.  The ride had the potential to turn into something miserable.  We rode a little harder and our bodies responded by warming up.  

Like so much of life, it was less than perfect.

We still, however, enjoyed the ride.  We focused on the gift and the fact that we were able to ride.  I wish it were so easy with family, friends, and clients… 

Today, THE big meal awaits.  Miss is already busy in the kitchen.  She’s been busy for days putting together all the details to make our Thanksgiving a memorable one.  She’s been focused.  Me, not so much.  Yes, I have much to be thankful for.  Do you?

Think about America.

This crazy experiment, taken by less than perfect but desperate men and women only a few hundred years ago, still has some legs.  We wobble quite often.  We sometimes appear to be sawing our own legs out from under ourselves.  What’s up with that!  We lean way too far back to keep our balance, yet somehow we have yet to FALL.  This experiment is less than perfect, but man does it beat the alternative.

Today, as you sit in your comfortable chairs around your cozy Thanksgiving Day table, take a few minutes and remember “why” you are able to do so.  Do NOT focus your mind on what you’ve done to earn it.  Focus your mind, instead, on what others have done before you arrived on this planet, before you were brought into this country, or before the internet gave us this ease with which we can connect. Remember, your focus matters as does mine.  We choose.  Our choices have consequences.

Focus on the blessing.

Focus on the blessing from your less than perfect family tree.  Focus on the blessing from your less than perfect community.  Focus on the blessing from your less than perfect company.  Focus on the blessing from your less than perfect love and your less than perfect lover.  Focus on the blessing from your less than perfect friends.  Focus on the blessing from ABOVE.  Focus on the greatest gift.  His gift of GRACE.

Acknowledge His perfection.

AND, remember that you didn’t earn Grace.  Nor did you earn your “freedom,” in so many ways.  Gratitude comes from our attitude, I’ll grant that.  

Our attitude, however, is much more complicated.  We all tend to feel the injustices committed against us as if we’ve been “cut to the bone.”  We feel somewhat differently when we make a “mistake” toward another.  We feel those injustices are blown out of proportion and inform our family, friends, and clients to simply get over it.  After all, we’ve barely delivered a prick to the skin…

We really have to work to focus the mind and the heart if we’re to develop empathy for another when our focus is naturally so self centered.  As Anais Nin said many moons ago, “We don’t see things the way they are, we see things the way we are.”  

Today, take the time to focus on how much you’ve been given.  Reflect on the Grace you’ve been offered and the power that comes with receiving.  

Enjoy your meal and your time with your less than perfect family and friends.  Focus on the blessing.

Oh, and thank you for putting up with my less than perfect writing and my way less than perfect grammar.

Happy Thanksgiving…

“Where’s Your Sense of Adventure?”

Today, just two days before Thanksgiving, my friend David is doing something bold and daring.

After almost nine months unemployed, David is the newly named President of an enterprise in New England. The new job forces him to commute each week from Columbus, while his wife and two teenaged kids try to maintain a normal routine while keeping the house here neat enough to show and sell.

Despite the good fortune of a great new assignment, his separation from his family is tough. All the family’s stress from this situation is compounded by David’s weekly absences. David has been feeling drained and lonely by the huge demands on him from a new, challenging assignment and no one to come home to at night. His “home” is a hotel room.

Three weeks ago, David was shown a venerable old townhouse in the historic quarter of his new city within walking distance of a charming, compact shopping district. The townhouse was not for sale, only for rent, but it was available immediately and in a school district he and his wife had targeted for the kids. The monthly rent was ridiculous, but the owners seemed willing to negotiate. The square footage of the townhouse was tiny compared to their old home, and it lacked the features they’d grown used to.

I wasn’t “ideal”…

David thought the kids would “hate” it…

The “plan” was to sell the house here before they moved…

And he brought the brochure back to Columbus to share it with his wife anyway.

Later that weekend, after the whole family had carefully reconsidered their original plan, weighed the pros and cons of an immediate move, David was stuck. He wanted the family with him, but he worried that showing an empty house here might prolong its going unsold in this down market. It helped a bit that the kids were at least lukewarm, not cold, to the idea of moving now.

Finally, his wife asked him: “Where’s your sense of adventure? Let’s go.”

Her simple remark hit him like a ton of bricks. God bless our truth tellers. He asked himself, “Where, just exactly where, has my ’sense of adventure’ gone?” He couldn’t remember the last time he actually took a real risk. Even taking his new job, a plum opportunity for anyone in this economy, involved very little downside risk for a guy who’d been unemployed. Awakened to the truth, David realized that the lack of risk-taking in his life had made him cautious, tentative, and bland.

Today, David and his family are moving into their new home. Together, as they should be, again. “Venturing”–as in risking, and MOVING anyway.

Human beings are designed for movement, risk taking, stress, and growth. On all dimensions–physical, emotional, intellectual, and spiritual–we atrophy if we remain in our “comfort zones” too long.

Our bodies are designed to move, yet most of us don’t; not nearly enough to avoid muscle atrophy and fat build up. Lots of creature comforts, comfort food, and comfy couches surround us…

Our minds and brains are crafted to stretch and learn and think. Yet most of us arrive at a level of adequate competence in our early 30’s and then stop. Ask folks you know the old question: “Read any good books lately?” and make note of their answers…

Our spirits are fitted for flight, yet most rarely leave the hangar. We’re too busy, too distracted, too worried to sit still and be. When was the last time your soul stirred to a sunrise, a movement from a symphony, a child’s sigh…a prayer?

We are made to love, and that always involves risk. As C.S. Lewis said, “To love at all is to be vulnerable. Love anything, and your heart will certainly be wrung and possibly broken. If you want to make sure of keeping it intact, you must give your heart to no one, not even an animal. Wrap it carefully round with hobbies and little luxuries; avoid all entanglements; lock it up safe in the casket or coffin of your selfishness. But in that casket–safe, dark, airless, motionless–it will change. It will not be broken; it will become unbreakable, impenetrable, irredeemable.”

Growth is impossible without stressing, stretching, stirring, and risking ourselves.

How big is your comfort zone?

When was the last time you left it deliberately? How did you handle the awkwardness, vulnerability, and discomfort?

Where’s your sense of adventure?

What are you afraid of?

The b AND s…

When I return to Kansas, I’m overwhelmed by it.  When I look out my office window, I sense it.  When I study the history of a great individual and their great team, I’m in awe of it.  When Jordan and Keturah decide to head west, I’m faced with it.  When Krit’s goes to Arizona instead of coming here, I’m hit with it.  When I walk into Andrews bedroom and look at his desk, his cards, and his certificates, I’m stung with it.  When I look in the mirror, I can’t help but see it.

When I look at my Builder’s Journey, I’m reminded of the fact that “it” isn’t ever going away.  When I hear the “truth” from one of my family, friends, or clients, I really feel it.  When I’m alone and reflecting about my life and my loved ones, I’m struck by it.  When I’ve got a bad case of “dragging ass,” I curse it.  When I anticipate the arrival or the departure of one that I’ve come to LOVE, my heart breaks in anticipation of it.  When I pray, I’m keenly aware of it.  When things don’t work out, I’m down with it.  When things go even better than I had anticipated, I’m fine with it.  I could go on. I’ll stop.

What is this “it” to which I refer?

This is becoming a central element to my worldview.  It’s taken me quite awhile to see this “and,” but it’s crystal clear to me now.  Here “it” is.  

I am learning to “embrace the bitter AND the sweet.”

“It’s” taken me over 50 years to come to the conclusion that life is about “anding” the bittersweet moments.  As I learn to embrace this fact, the bitter is losing it’s aftertaste and the finish, I might add, is getting sweeter all the time.  

Our belief system, our worldview, if you will, makes a world of difference.  

Are you authoring your worldview or simply parroting the beliefs of another?

Are you too busy, too distracted, and too driven to take the time to think, reflect, and build your conscious worldview?

Huh?

How do you challenge your deeply held beliefs?

Why is this important?

Tell me more, my friend.

Tell me more…

30 12 3 40 and Forgotten…

Roughly thirty percent of all family run businesses “successfully” transition to the second generation.  Yes, that translates to 7 out of 10 that do NOT.  Around twelve percent make it to the third gen and less than three make it to the fourth.  Yup.  Less than three percent of all family run businesses survive to the fourth generation.  

These are often very successful systems under the watchful eye of the founder.  Why such a low transition rate?

Public companies don’t appear to fare any better.  If family run companies are America’s bread and butter, clearly the Fortune 500 represents the American dream.  Many of our most successful public ones started as the “Mom and Pop” variety.  True.

Here’s a scary question.  How old, on average, are the Fortune 500?  These are the 500 most successful businesses and the “household” names we’ve come to know and “love.”  How long have they been around?

The answer surprised me.  Turns out the average life span, today, is 40 years and falling.  And, one could argue, is GM really cruising?  Is McDonalds lovin’ it?  Is Delta flying high?  Is Citigroup or any bank for that matter, the place you trust to invest your hard earned coin? Soon, many of these systems will share a similar fate to Burger Chef, Bonanza, and Ritzys.  They’ll be…

Forgotten.

Why are there so few examples of sustained, individual excellence?

Why are there so few examples of excellent family businesses that have stood the test of time?

Why are the most successful public companies dying within 40 years of their founding?

Why?

Why?

Why?

Why do you believe that the system you are working in is the exception?

Why, pray tell, are you continuing to work in it, if you do NOT?

What are you doing with your work and life that will be memorable?

What is it that your company is doing that will be worth remembering?

What are you doing to build mastery in your craft?

Tell me more, my friend.

Tell me more…

The next generation…

Today was really cool.  Today, I had a front row seat at an orderly transition of power.  Today, took a long time to come.  Many months of building and many hours of agonizing, finally paid off.  This is simply the way it works.  Transitions of power take time and real, hard work. They do NOT happen overnight, nor do they occur without difficult decisions along the way.  

Today, I witnessed firsthand why we love building high performance individuals and high performance teams.  AND, why we build the next generation before we transition power.  

Most systems do none of the above.  Most simply survive.  Most systems do not live beyond the founder.  Most do not transition well, if at all. The reason is simple.  Most humans put off the real, hard work.  Most leaders rationalize that the next generation will “somehow” just figure it out on their own.  Most, however, do NOT.  Instead, most slowly die…

This one will be different.  This one is becoming ONE.  The hard work being done by the head and by the next generation will pay dividends well into the future.  I can hardly wait to see this teams future.  

Are you being BUILT TO LEAD?

Are you building your team?

Are you building the next generation before you transition their way?

Today, would be a good time to start investing in the only assets that really appreciate over time and through adversity.  Today don’t talk about how people are your most important asset.  Today, simply invest.  

Remember, you can choose today to do the hard work and slowly, life will get easier.  Or, you can choose, today, to do what is easy and life, one day in the future, will suddenly become extremely HARD.  You choose.  Your choices have consequences.

The next generation and your dividends will come…

Three getting what they deserve…

Today I encountered three leaders in three different systems.  One is in the service space, one digs, and one prints.  All are frustrated for similar but different reasons.  And, all are really cool clients.  Who knew…

One is troubled by his inability to reproduce a sales system.  Another is troubled by his inability to “sell” the system on the road to excellence.  AND, one is simply pissed at, what he perceives as, his KING.  Oh yeah, I’m oversimplifying for certain but, you get the point.

All three want to be heard, want to be understood, and want help fixing the problem.  

All received some good questions and some clarity from their builder. AND, don’t miss this, all three are on their own for translating what they learned into their development.  The same is true for you and me.  This is simply the way it works.  Do you see it?

Want a better sales team?

Become a better sales leader.  Hire for attitude and train for skill.  NEVER reverse the equation.  NEVER.

Teach them about your products, your services, your value proposition, your competition, your discovery process, your best closing techniques, your sister divisions, and keep teaching.  Be with them.  Be an advocate for them.  Teach them your stories and keep teaching until they are on the road to mastery.  Turn up their ideas and throw fuel on their fires.  Allow them to influence where we’re heading.  AND, fire the bad attitude and the incompetent or lazy learner.  Fire.  

Want the team to follow your road map to excellence?

Become a better leader.  Hold them accountable.  Be fair and firm.  Be disciplined in the consequences for straying from your highway. Reward those that follow your road map and those that add “shortcuts” that are well thought out “ands” to your plan.  Know why some stray from the path.  Pour fuel on those ideas that make sense and burn those that are simply insubordinate or lazy.  Fire.

Want a better KING?

Be one.  Demonstrate what it looks like by really leading your kingdom.  Stop waiting for the KING to move and lead him to your highway. Study history and you’ll see this everywhere you look.  Stop waiting and stop whining.  Lead your part of the kingdom like it’s really yours. And, remember this fact.   If you are choosing to be paid by the KING of your system, than earn it.  Simple as that.  Or, you should be ready to fire or to be fired.

Remember, every leader gets exactly the team he or she deserves.  

Want a better team?

Want a better KING?

Become a better LEADER.  Become a BTL Leader.  Start today…

Why do we have so much trouble seeing ourselves taking up residence in “victimhood?”

Why do others not seem to have much trouble seeing us there?

Why do we wait so long to turn up those ideas that make so much sense?

Why do we wait so long to turn out those who clearly don’t belong, don’t want to belong, and don’t want to help us make cents?

Tell me more, my friend.

Tell me more…

The Life in Your Years

One of Abe Lincoln’s many memorable quotes is “It’s not the years in your life that matter, but the life in your years.”

We all know that to be true. Who doesn’t want to live a full, rich life?

Based on all the research we review at BUILT TO LEAD, however, it seems only a few of us really now how. Years of studies of employee attitudes clearly point to the sad fact of the majority going through the motions at work. We see the statistics of depression and addiction, of wasted time and opportunity in work and in life.

Many of us know that certain someone who claims to have had “30 years experience” when, in fact, they have “1 year of experience repeated 30 times.”

So how do we avoid this fate and live life to its fullest?

For a part of the answer, I want to tell you about my friend Doug.

Doug is a poster child of otherworldly success. He’s handsome, tall, fit, and he’s got a winning smile. Doug’s happily married to his first wife and together they’ve raised a great family. He is CEO of a profitable and growing national company. Doug lives in one of the most desirable zip codes in the country, and he’s a thoughtful and generous humanitarian.

And he’s dying.

Doug was diagnosed with a condition that would doom him, his doctor explained, “in no fewer than five years, and no more than ten.”

That was seven years ago…

Doug recently shared the insights he’s gained from living the last seven years under a death sentence. Specifically, Doug explained the ONE THING he decided to do on that long night when he and his wife first received his prognosis. Here it is. Don’t miss this. This could be HUGE. On that night, Doug decided to…

…LIVE.

That’s right, to “live.” Specifically not merely to “exist.”

Doug decided to live fully. With intention. Awake, aware, and alert. With gratitude for the time he’d already been given and for the time he hoped he’d be given.

He also prayed for courage, grace, peace, and yes, Doug prayed for time.

What Doug has received over those seven years is all of that, and more. Doug has learned the secret of living his life to the fullest, and contributing his absolute best, and leading others to do so. That secret is a conscious awareness of…

…NOW.

Doug has become a master of the awesome power of NOW. He explained that NOW, in the final analysis, is all we have, anyway. The past is gone. The future does not exist. NOW is all. And check this out: each of us has exactly as much NOW as anyone else.

Some of us, though, such as Doug, learn how to concentrate our energy and power into NOW and, in so doing, extract 30, 60, 100 times the life out of every moment! That’s what Doug learned, and explained, “It’s not about ‘time management’ but focusing my ‘life force’ on this moment in front of me. I now live at 100 times the rate of consciousness that I did before my diagnosis. I figure that I’ve already experienced more than the ‘old me’ would have had I lived to the age of 120.”

Doug readily agrees that the lessons of the past have huge value, and that a future vision and mission that gives purpose to life is essential. But he no longer dwells on past mistakes or accomplishments, just as he no longer worries about the future. Doug’s take away about both the past and the future is “It’s okay to look; just don’t stare.”

How can we, as individuals, discover and channel this “life force” as a means of living our lives to their fullest?

How can we, as members of a family, team, or community, contribute our best to others?

How can we, as leaders of people and teams, inspire them to give their committed best?

What are we waiting for, a death sentence?

LOVE, DREAM, GET PHYSICAL…

Saul Raisin might have been the next Lance Armstrong.  We’ll, most likely, never know.  His professional cycling career was cut short by a tragic accident while racing in France.  His book titled Tour De Life, is well worth the read.  Here’s a guy who goes from cycling at the speed of sound, to fighting for his life in the time it takes to say road rash.  

Saul battled back to life from a massive brain injury.  The experts said it could not be done.  His doctors repeatedly told him to face the facts. He not only wouldn’t be riding again, he wouldn’t be walking either.  His mental and physical therapy was insanely difficult and long. However, less than six months after his accident, he was back on his bike…

Riding.

The neurosurgeons are amazed.  Here’s the BTL melody line to their findings.  Here’s what they have discovered at the Shepherd Center and countless other brain trauma centers around the globe regarding brain damage.  This is amazing to me.  The greatest scientist’s in the world are at a loss to explain, scientifically, why patients with the identical injury do NOT respond identically to treatment.  They’ve found that these three situations best predict why one recovers and another doesn’t.  Don’t miss this.  This is HUGE.  Here it is…

Condition one.  

LOVE.  The more the patient loves his work and life prior to the injury the more likely the brains reboot.  The more love the patient feels around him/her the more likely they are to weather the depression storm that always follows such a trauma.  Sadly, 70% suffer the loss of their “loved one” during their recovery.  Yup.  A full 7 out of 10 spouses, girlfriends, boyfriends, lovers, and the like simply can’t take it. They choose to leave.

Condition two.

BIG DREAMS.  The bigger the better.  The scientists have found that nothing compels the brain to reroute those neural networks like a passionate big dream worth fighting for.  

PHYSICAL FITNESS.  The more fit that patient prior to the brain damage, the more likely the reboot.  The therapeutic demands are such that those that aren’t already fit simply can’t sustain the effort.  By far the most demanding is the mental work and, oddly, this mental load is the most tiring.  Go figure.

Want to survive and thrive after your brain is damaged?

LOVE.

DREAM.

GET PHYSICAL.

Want to survive and thrive as you age?

Ditto.

Want to survive and thrive through whatever adversity life has in store?

Ditto.

Want to survive and thrive with a whole heart…

 

Wouldn’t it be crazy good if…

I was reading along in one of my books about how the brain works when Joshua and Natalie arrived.

Late.

I hadn’t even noticed.  We smiled and laughed.  Brett arrived next and he smiled and headed up to the counter for some coffee.  Next came Todd, I believe.  He mentioned there had been an accident on I 270 and that was “why” he had run so late.  Kary wondered in next and away we went.  Everybody wanted to know about Sunday and his experiment.  Joshua and Natalie fired away with questions just as Johnnythegurue came on the scene.  We added a couple more chairs around the table and didn’t miss a beat.  

I told the team about my discovery at Kary’s services and everybody was starting to get “lit.”  You could feel the positive energy growing and flowing as Peteboy pulled up his chair.  He had arrived really late and nobody even cared.  

We were all just glad he had come.

Kary had his notebook out and was describing his teaching for this week.  It was going to be different yet similar to last week.  He had super creative ideas that he was going to build upon and through it all he was aiming to ensure that those in attendance, would be INVOLVED.  

The other half of my egg burrito was just sitting there.  It was right in the middle of our little table that was now completely surrounded by books, notebooks, eager faces, and open minds.  Then…

M&M arrived.

He had a sandwich in hand and it was only 9am.  Yea, Baby.  I pointed to my egg burrito and he grabbed it with both hands.  He eyed it over and admired the eggs, the cheese, and the vegetables.  He inhaled it and enjoyed every bite.  He joined in the discussion the same way.  The only way he knows how.  

Completely.

While M&M and his egg were becoming one, Johnnythegurue was “taking it all in” and his face told me his brain, unlike M&M’s stomach, was just about full.  He has the habit of really hearing, hearing, hearing and processing internally.  Like a banchee.  I am always calling him out.  Once you call his name, you never regret it.  There is so much going on in there that it never disappoints when he finally flaps his jaws.  I don’t share his processing predicament.  Just the opposite is true for me.  I get more clarity the more I “flapjaw” out loud or the more I “flapjaw” my thoughts out on paper.  I can feel the clarity come and wash over me like a tidal wave oftentimes right in the middle of uttering the words.  Isn’t that crazy…

Today, like most every day, it was crazy good.

Joshua spoke wisdom into Kary.  Gurue spoke wisdom into Brett.  Pete spoke wisdom into Kary.  Natalie spoke wisdom into all of us. And, nobody kept score.  Nobody held back.  Nobody was afraid of being open and vulnerable.  AND, everybody learned from somebody. Very cool.

Everybody agreed to ACT on what they had learned.  Nobody agreed because of another’s influence or power.  Nobody agreed out of fear.  

Nope.

This is the way of the mustang.  This is why we keep coming on Friday’s to hang together.  We keep coming because we want to tell our stories to humans with whom we are connected.  We keep coming because we know that TOGETHER we improve.  We keep coming because we know that coming always gives us energy and ideas.  We keep coming because we are experiencing real community…

Here.

Yes, we keep coming because our hearts are in this work and with these people…

Wouldn’t it be crazy if that were true of those that came to work with you?

Wouldn’t it be crazy good if that were true for why you went to work?

Wouldn’t it be crazy cool if that were the way you felt about going home?

Wouldn’t it be crazy good if you believed that your God wanted your whole heart, not so he could break it, but so HE could fill it?

Wouldn’t it be crazy what could be done if we were truly FULL?

Wouldn’t it be a crazy cool world if you and I were “dreaming and doing” with a community like I enjoyed today?

Tell me more, my friend.

Tell me more…